(no subject)
Jan. 23rd, 2006 10:09 amOut of all the amazing things our customers do that annoy me, the one that's perplexing me today is the idea that online service tickets will get more attention if they contain lots of caps, exclamation points and question marks.
"My service is DOWN AGAIN!!!!!!!! What is it going to take to GET GOOD SERVICE FROM YOU PEOPLE?!?!?!??!?!?!? Is THIS what I'M PAYING FOR!?!??!?!??!?!??!?!??!?!?!??!?!??!?!?!?!??!?!?!?"
"My service is DOWN AGAIN!!!!!!!! What is it going to take to GET GOOD SERVICE FROM YOU PEOPLE?!?!?!??!?!?!? Is THIS what I'M PAYING FOR!?!??!?!??!?!??!?!??!?!?!??!?!??!?!?!?!??!?!?!?"
no subject
Date: 2006-01-23 07:00 pm (UTC)At this point we currently do not charge for the CAPS lock feature. But thank you for bringing this oversight to our attention. Please remember to check your next billing statement about the availability and cost of this feature.
no subject
Date: 2006-01-23 08:29 pm (UTC)Yes, THIS is what YOU'RE PAYING FOR!!!!!!!!!!!!!!!!!!!!1!11one! In order to GET GOOD SERVICE FROM US, we recommend you take a hammer to your keyboard immediately!!!!!!! This will solve all your problems!!!!!!!!!!!!!!!!!!
Lots of love
$ISP"
no subject
Date: 2006-01-23 08:42 pm (UTC)no subject
Date: 2006-01-24 09:58 am (UTC)Bonuspoints for the one that gets the reference.
no subject
Date: 2006-01-24 03:22 pm (UTC)One of my favorites...