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Jan. 23rd, 2006 10:09 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
das-prompt.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryOut of all the amazing things our customers do that annoy me, the one that's perplexing me today is the idea that online service tickets will get more attention if they contain lots of caps, exclamation points and question marks.
"My service is DOWN AGAIN!!!!!!!! What is it going to take to GET GOOD SERVICE FROM YOU PEOPLE?!?!?!??!?!?!? Is THIS what I'M PAYING FOR!?!??!?!??!?!??!?!??!?!?!??!?!??!?!?!?!??!?!?!?"
"My service is DOWN AGAIN!!!!!!!! What is it going to take to GET GOOD SERVICE FROM YOU PEOPLE?!?!?!??!?!?!? Is THIS what I'M PAYING FOR!?!??!?!??!?!??!?!??!?!?!??!?!??!?!?!?!??!?!?!?"
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