wireless?

Jan. 14th, 2006 10:35 pm
[identity profile] spacebird.livejournal.com posting in [community profile] techrecovery
Just finished my second call of the day of the following premise:

Customer calls in, upset that we sent him the wrong DSL gateway. I inquire why he believes so. He says he ordered the wireless one, and this one isn't wireless. I check, he was shipped the wireless model. Why does the customer believe that this model isn't wireless?

Because it has a power cable, and that's a wire.

/cries self to sleep...

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