Just finished my second call of the day of the following premise:
Customer calls in, upset that we sent him the wrong DSL gateway. I inquire why he believes so. He says he ordered the wireless one, and this one isn't wireless. I check, he was shipped the wireless model. Why does the customer believe that this model isn't wireless?
Because it has a power cable, and that's a wire.
/cries self to sleep...
Customer calls in, upset that we sent him the wrong DSL gateway. I inquire why he believes so. He says he ordered the wireless one, and this one isn't wireless. I check, he was shipped the wireless model. Why does the customer believe that this model isn't wireless?
Because it has a power cable, and that's a wire.
/cries self to sleep...
no subject
Date: 2006-01-16 11:15 am (UTC)