wireless?

[spacebird.livejournal.com]

Just finished my second call of the day of the following premise:

Customer calls in, upset that we sent him the wrong DSL gateway. I inquire why he believes so. He says he ordered the wireless one, and this one isn't wireless. I check, he was shipped the wireless model. Why does the customer believe that this model isn't wireless?

Because it has a power cable, and that's a wire.

/cries self to sleep...

Comments

[unluvedpenguin3.livejournal.com]

w0w

[spacebird.livejournal.com]

see, this customer had gotten the wireless card, and even seemed to be familiar with computers and such. But they just didnt expect a power source. Damn newfangled technology...

[the-s-guy.livejournal.com]

Magic internal batteries that never need charging.

[spacebird.livejournal.com]

Myself and a co-worker surmised magical space gerbils.

[linguafranca.livejournal.com]

It's wireless, duh.

[neferde.livejournal.com]

Solar flares! After all, that's why wireless communications can get so messed up when there's a large solar flare hitting Earth; it's because there's too much power going into the device!

Yes, I've actually heard that chain of logic (as it were). Ah, the joys of working in a college computer lab... we get ALL sorts of interesting people!

[taiki.livejournal.com]

That's tragically hillarious.

[kastinkerbell.livejournal.com]

He wasn't complaining about the wire that connected the router to the jack? That would seem to be the expected complaint to me. Geeze, man. Was he expecting some kind of battery powered one?

[spacebird.livejournal.com]

No, he wasn't. That's what surprised me too. He was fine with the phone line just not the power.

[kallell.livejournal.com]

its an ethernet cable, not an ethernite wire. while as the length from the transformer to the router is definately a wire.



Hmm, Interesting typo, is ethernite what powers the internet, or what causes it to stop working (like kryptonite), Maybe I should ask Al Gore

[m0rn1n6w00d.livejournal.com]

hahah.

[the-s-guy.livejournal.com]

I smell an opportunity for a huge-ass UPS sale.

"Sure it'll make your equipment wireless... for a couple hours, anyway."

[kallell.livejournal.com]

"I do not think that word means what you think it means" Gideon

[kayfox.livejournal.com]

Inconcevable!

[akage.livejournal.com]

On a similar note, I had a lady call in the other day who took great pride in letting me know that she had "one of those mouse with no string".