we're not so sane anymore
May. 5th, 2001 01:23 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
violettak.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryWell, I just had to share this..
I do tech support for an ISP in Ohio.
thing one There is this guy that calls for support daily.. for a multitude of things, which aren't our fucking problem, but regardless.. he calls about anything Internet related. IE: ICQ, Hotmail, Yahoo, etc.
thing two He's got some sort of "disability" and is extremely hard to understand. Some days he will have to repeat things at least two or three times, depending on whether he is having a good day or not.
thing three A lot of the times when he is calling us, he masturbates. We shouldn't have to put up with this, but we do.. just so I don't have to address the issue of why I have hung up on him.
thing four Last time I got him, he was soooo hard to understand, he got pissed off at me, yelled something I couldn't understand, and hung up on me.
She shoots! She scores!
I do tech support for an ISP in Ohio.
thing one There is this guy that calls for support daily.. for a multitude of things, which aren't our fucking problem, but regardless.. he calls about anything Internet related. IE: ICQ, Hotmail, Yahoo, etc.
thing two He's got some sort of "disability" and is extremely hard to understand. Some days he will have to repeat things at least two or three times, depending on whether he is having a good day or not.
thing three A lot of the times when he is calling us, he masturbates. We shouldn't have to put up with this, but we do.. just so I don't have to address the issue of why I have hung up on him.
thing four Last time I got him, he was soooo hard to understand, he got pissed off at me, yelled something I couldn't understand, and hung up on me.
She shoots! She scores!
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no subject
Date: 2001-05-05 12:34 am (UTC)"Just tell him that 'those are features that we do not support - we do not support every piece of software on the Internet, only those that we have provided for you to use.' If he is irate & demands help, warn him once before terminating the call".
What I wish for the most is for all users to actually take the time to understand how the support system worked...
Especially the masturbating stuff..nobody should have to deal with that...EWWWW....
Anyway, I'm rambling so...later...
Nathan
no subject
Date: 2001-05-05 04:05 pm (UTC)I do that way too often.. help people with random stuff when it's not really my duty. A lot of people call expecting us to support their OS, which really gets to me.
I like telling those people where to go.. which is generally not REALLY where I want to tell them to go, but oh well.
no subject
Date: 2001-05-05 03:12 pm (UTC)no subject
Date: 2001-05-05 10:36 pm (UTC)If you wouldnt talk so sexy to him on the phone maybe he wouldnt masturbate so much..
no subject
Date: 2001-05-06 06:03 am (UTC)Ohmigod, I couldn't stop laughing after reading this.....
You are a sick, sick man. tee hee
no subject
Date: 2001-05-06 07:24 am (UTC)