Good old AOHell

[sacredlyprofane.livejournal.com]

The other night I had a guy call in telling me his internet wasn't working. He was slurring his speech quite badly, and really hard to understand. I asked him if he'd rung AOL (I work for Hell), and he told me they'd told him to ring us and say it was a "PEBCAK" problem.

I nearly died laughing.

Comments

PEBCAK?

[ihateemo.livejournal.com]

WTF?

Re: PEBCAK?

[sacredlyprofane.livejournal.com]

Problem Exists Between Keyboard And Chair.

Re: PEBCAK?

[sacredlyprofane.livejournal.com]

Chair and keyboard even.

Re: PEBCAK?

[ihateemo.livejournal.com]

OHHHHHHHHHHH.

Duh, never heard that one. :D Usually we refer to the "chair to keyboard interface" or "layer 8 issues"...

Re: PEBCAK?

[sacredlyprofane.livejournal.com]

Layer 8 issues, I like that one...

Re: PEBCAK?

[irishmasms.livejournal.com]

http://www.google.com/search?q=PEBCAK+&sourceid=mozilla-search&start=0&start=0&ie=utf-8&oe=utf-8

Re: PEBCAK?

[majik721.livejournal.com]

http://freaks.davezilla.com/index.php?p=48 (http://freaks.davezilla.com/index.php?p=48)

A common misconception on the Internet is that PEBCAK is an acronym for Problem Exists Between Chair And Keyboard. However the PEBCAK is an actual creature and quite common in the United States, Canada and Europe.

[inahandbasket]

wow, you mean someone at aol actually has a clue?
I'm shocked! ;o)

[sacredlyprofane.livejournal.com]

I wouldn't go that far... :P

[lions-tambua.livejournal.com]

MUUUAHAHAHAHAHAHAHA!!!!!! YESSSSSS!!
geeeees.. i love you all *kiss*
and NO... i DONT quote UserFriendly now (the inventors of PEBKAC) ;) search it yourself *G*

[techsupportslut.livejournal.com]

I work in semi-management for everyone's faaaaaavorite ISP of Doom and yes, a lot of us DO have a clue... and a sense of humor.

I work with back Macintosh and Windows consultants and my favorite luser calls always come from the Mac department.

The same Mac tech had two hilarious calls.

One was setting up a base set of extensions for a very pushy and demanding customer. She kept insisting that nothing would work and that we should send a tech to her house (which, uh, we DON'T do). So he was going through the base set to check but the customer wasn't at her computer so she was writing everything down.

She was a little slow and he had to spell everything for her to write down and this is how the conversation (which I was remoting) went:

Customer: ... you're going too FAST!! SPELL IT!!11!!!
Tech: A-O-L-L-I-N-K.
a minute later
Customer: Okay, what's next?
Tech: A-O-L-L-I-N-K-E-N-H-A-N-C-E-D.
two minutes later
Customer: Next?
Tech: F-L-U-X-C-A-P-A-C-I-T-O-R.
several minutes later
Customer: So next?

XD!!

And then this little gem from the same tech:

Customer: I have been using Mac's since the beginning of time and I do NOT see the folder you're talking about!
Tech: Okay, okay, so what DO you see then?
Customer: I see America Online, AOL Backup Installer, and the folder Apple told me to make as a test.
Tech: Wait, wait, WHAT folder Apple told you to make as a test?
Customer: It was to make sure I could make folders.
Tech: What does it say?
Customer: ID10T.
Tech: ... can I put you on hold for a moment?

I wanted to kiss that Apple rep, whoever they are.

[onegemini.livejournal.com]

Customer: ID10T.

Friggin' brill. Love it.