Hi

[sacredlyprofane.livejournal.com]

I work tech support for a large computer company known as Hell. (Not quite, but you get the idea)

Tell me what is on your screen. I am not psychic. Do not tell me it's at the "you know screen".
Common rant, but driving me insane. It's my first day back after a long absence.

Comments

[redqueenmeg.livejournal.com]

I deleted all my DLL files because they are Dell spy files. Now my computer doesn't work. Fix it.

(former Dell Tech before they sold my job to India)

[klytus.livejournal.com]

A Dell tech did that?!?

Whoever interviewed that tech and hired him/her/it needs to be dragged out into the streets and shot.

[redqueenmeg.livejournal.com]

No, that was a call I frequently got AS a Dell Tech before Dell sold *my* job to India.

[sacredlyprofane.livejournal.com]

I'm in the Canadian offices. We're stealing THEIR jobs.

[redqueenmeg.livejournal.com]

Good. I was on the email team, for a time. They actually had the gall to tell us that if we had not done such a good job (and shown so much profitability), we would still have jobs.

Then they asked us if we had gotten them a tee time at the local golf course.

I hope their brains melt.

[sacredlyprofane.livejournal.com]

When we started charging for spyware support, I wondered if Michael needed a new boat.

[redqueenmeg.livejournal.com]

On the other hand, that could be viewed as them finally getting a clue as far as how much time customers waste with problems they've created themselves. ;) They must be taught a lesson!

God, I'm so bitter.

[jahbulon.livejournal.com]

I have had three separate emails tonight which aroused a similar rage in myself:

Subject:
Body: Can you tell me what is going on?

Subject: my messages
Body: i don't seem to be getting my messages.

Subject: problems connecting
Body : Since the changes I have had problems connecting


What is going on with WHAT?
What messages goddammit? Email? IM? WHAT?!
Problems connecting, eh? You don't say. We don't get many problems with connection here in INTERNET FREAKING HELP DESK YOU GOON!

[sigh] Anger out, whiskey in, anger out, whiskey in.

[sacredlyprofane.livejournal.com]

They get dumber, and dumber as the day goes on.
If one more person tells me they can't connect to the internet, and the actual problem is they can't post, I will hit someone.

[geekgrrl-ca.livejournal.com]

I switched to Mac support so I didn't have to deal with right clicking. Jokes on me though, they're gonna cross queue me in 2 weeks with the windows queue... oh well I'm enjoying not having to explain how to right click while it lasts.

[basildestiny]

Oh that holds a special place in my heart of "... WHAT?!?!?!" Sometimes I actually miss tech support. Thanks for reminding me why it made me want to drive my car off of mountains.

Re: heh

[ihateemo.livejournal.com]

100% more bitchin' than Dell!

Re: heh

[sacredlyprofane.livejournal.com]

You may have to explain this one to me ;)