Enterprise or not, theres one in every department...

[lions-tambua.livejournal.com]

Customer: Hello, iam a graduate engineer and i have an problem with one of the servers. i have no clue of all that computer stuff. i got an error message "Operating System exception occured" what does that mean ? does that mean one of you has to come here and repair the system ?

me: no, for the first, i need some informations about your server. what kind of server is that and which operating system is on there ?

customer: i dont know. we have three servers. could be any of them.

me: *sighs* ok. which operating system do you have ?

customer: dont know. what is an operating system ?

me: *deep sigh* ok. who is in charge of your system ?

customer: you. i got the system from you and you are in charge of it

me: *chuckles* no... we're not in CHARGE of it. we'll repair it if it has an hardware defect but we are not the one who Administrate your system. who has installed and configured it ?
customer: uh.. aeh... dont konw ? someone. i have to look who that was. should i call THEM then ?

me: that would be the best. yes. if they should have any problems with the system they can call us then. ok ?

customer: ok. thank you

me: bye. *quickly hangs up to write this post*

-------------
btw: we're not talking about TECH-Engineers. This is one of those architect-engineers

Comments

[jcaswell.livejournal.com]

Um, that actually reads like you're the one asking for help. Might wanna change that before too many other people think that and start flaming :)

[lions-tambua.livejournal.com]

ERF! didnt took the breckets *G*

[jcaswell.livejournal.com]

:)

[lions-tambua.livejournal.com]

fixed...

[jcaswell.livejournal.com]

That's better :)

[bekscilla.livejournal.com]

triangle brackets by any chance? It probably mistook it for html tags, so didn't show the text

[lions-tambua.livejournal.com]

PAH ;) details, details *G*
it wasnt supposed to interpret it as html. must be an bug in LJ. i'll try to reach the LJ-Hotline to open an support-case for this issue *snickers*

sure "<>" is interpreted as HTML. keep forgetting that all the time when iam writing.
years of IRC Chatting leaves marks :)

[tmercenary.livejournal.com]

I had a mainframe programmmer ask me how they need to log in to the mainframe.

[lions-tambua.livejournal.com]

oh. thats easy :)
open an webbrowser. goto https://mainframe:128
if that doesnt work you should ask your local networker for DNS problems or your sys-admin for permission-problems *eg*

[byh.livejournal.com]

Hm. Strangely enough I cannot log in.

Being the system administrator and a graduated engineer I know that there are no DNS or permission problems.

...

Might it go wrong because we haven't got a mainframe?

[lions-tambua.livejournal.com]

OK. i wont laugh now because i DO believe you know it was a joke ;)

[the-s-guy.livejournal.com]

This makes me wish I could approve additions to our DNS and monitor the DNS server logs (and corporate main page search field logs). I'd stack it with useful keywords that people had been trying and 404-ing on, and link them to something actually useful.

At the moment, our internal DNS has a couple of these fake domains set up, and they're incredibly useful. Most staff, no matter how dumb, can be talked through opening up IE and typing something in the address field.

Of course, this is really only needed because our intranet search function is utterly craparoonie-tastic. Absolutely no smarts at all, just a blind grep through a mess of pages dating back to beyond the last seven reorganisations.

Damn you, Google! Why won't you sell the Googlebox (http://www.google.com/enterprise/gsa/) south of the equator?

[redqueenmeg.livejournal.com]

Yep, those sound like our employees.

These are the people who will go "Hello, MEGAN, this is MR. SMITH" to me, when the entire company is first-name-basis. Yeah, that makes me feel really good.

It's only men that do that, too. But they do it to male AND female techs. Just asserting their authority, I guess. But they're usually all engineers.

[lions-tambua.livejournal.com]

oh ;) i had an female teacher once doing exactly the same ;)
here in germany, "subject teacher" (in german 'fachlehrer') is an grade you become when you are allowed to teach this subjects. (lowest grade for teachers at all)

Her first day, she came into class and said, "hello, my name is SUBJECT TEACHER 'hername' and i want to be entitled so!"

[redqueenmeg.livejournal.com]

Did she make the other teachers address her that way too?

In other news, I am going to start calling myself FACHLEHRER MEGAN.

[darkblade1.livejournal.com]

Brilliant! Say that to your engineers.

"Hello Mr. Smith this is FACHLEHRER MEGAN...I am here to assist you."