I hate the moron queue

[geekgrrl-ca.livejournal.com]

Seems I'm on the moron queue today... First guy couldn't figure out his screen saver and wouldn't listen to instructions on how to fix it. Second lady couldn't figure out the concept of faxing and was worried that the people sending her faxes wouldn't know how to do it (really, if that's the case tell them to call THEIR techsupport. Now I have some one who can't tell a computer from a printer.... Why Me?

Comments

[trenthamfamily.livejournal.com]

LOL but have you gotten the daily "Is the Internet down?" call yet?

[geekgrrl-ca.livejournal.com]

Fortunately I don't support the internet.

[trenthamfamily.livejournal.com]

Every once in a while I get this urge to tell them we're rebooting it or forgot to plug it back in again. YOu're lucky!

[geekgrrl-ca.livejournal.com]

When I did internet support I enjoyed when our network was down and I could say "yup, she's broke".

[trenthamfamily.livejournal.com]

ah but then you get the ones that want to know when it's going to be fixed *whip out the magic crystal* or that THEY need to do something right away so you *oh okay, well in THAT case...*

[harry-whodunnit.livejournal.com]

My dumb internet support call for the day:

"If setting up the email program is so complicated, how come hackers can do it?"

_{I think it's because hackers, along with many of the things stuck to the underside of my desk, are smarter than you}

[trenthamfamily.livejournal.com]

LOL go figure... hackers... kind of smart eh?

[geekgrrl-ca.livejournal.com]

I was a real smart ass with those people. :)

[trenthamfamily.livejournal.com]

LOL sometimes we can be without them knowing.

my favorite

[oggsmith.livejournal.com]

there's a computer in my office but when i push the button it won't do anything. i calmly explain that there is no computer in said office cause you haven't been issued on yet. but there's one here how come it won't work. i walk to said office where i find a monitor sitting on the desk. with the idiot pointing at it saying see there's the computer how come it won't work...

[lions-tambua.livejournal.com]

LOOOOOL³!!!!!

[lions-tambua.livejournal.com]

oh... you mean like: (actually not MY case. an Case from Client support)
CS: My printer doesnt work
Tech: ok, do you get an error message in windows ?
CS: what ?
Tech: on your computer. is there an error ?
CS: you mean i need an COMPUTER to print ?
tech: ??????.... *pause*...... !!! ARGL!!!