And I didn't even hose him

[punkygoat.livejournal.com]

Wow, I found this community and joined it specifically for this last call. You get some interesting guys when you work the overnights.
I troubleshoot SBC DSL, so you constantly get people with normal phoneline problems.

Now after the customer insisted the NAME on the account was "518" two times...
"Yeah, I got a question for y'all....Why my shit sound all fucked up?"
"...um.."
"yeah, I got this buzzin and shit."
"You need to contact your phone company, sir. Just dial 611."

And it wouldn't surprise me much if before hitting the release button, I heard 3 button beeps.

Comments

Re: Heh..

[punkygoat.livejournal.com]

Hey now, I have never hosed a customer by refering them to 2wire. That's the Installation Dept's job.