[identity profile] fragbert.livejournal.com posting in [community profile] techrecovery
User: "Instead of making us call you and sit on hold, you people should start sending e-mails to us when the network goes down!"

Date: 2005-06-16 03:03 pm (UTC)
From: [identity profile] crankyholly.livejournal.com
"And if the network is down, you would recieve your email exactly how?"

I love the human race.

Date: 2005-06-16 04:33 pm (UTC)
From: [identity profile] ezerick.livejournal.com
OT, icon love!!

Date: 2005-06-16 03:05 pm (UTC)
From: [identity profile] the-paco.livejournal.com
ah! I remember that webcomic, but I can't remember the address, do you (or anyone) have a url to it?

Date: 2005-06-16 03:07 pm (UTC)
From: [identity profile] valkyrwench.livejournal.com
Orneryboy (http://www.orneryboy.com/). My husband has full set of Orneryboy icons :)

Date: 2005-06-16 03:46 pm (UTC)
From: [identity profile] valkyrwench.livejournal.com
I'll do that :)

Date: 2005-06-16 03:05 pm (UTC)
From: [identity profile] valkyrwench.livejournal.com
*blink*blink*

Amazing.

Date: 2005-06-16 03:06 pm (UTC)
From: [identity profile] celyste.livejournal.com
I had one lady that wanted us to personally phone everyone when things crashed. I'm really sure she'd be impressed with her phone ringing at 3am "Hi ma'am! Sorry to bother you, but just wanted to let you know that we're doing maintenance now and you won't be online."

Date: 2005-06-16 04:11 pm (UTC)
From: [identity profile] usekh.livejournal.com
I do graveyard shift, and my main job is to answer all the emails that come in. One amazingly rude guy DEMANDED we call him immediately upon getting his email.

It was 4 in the morning, how tempted was I? :)

Date: 2005-06-17 01:55 am (UTC)
From: [identity profile] kallell.livejournal.com
you SO should

Date: 2005-06-16 03:07 pm (UTC)
From: [identity profile] pleaseremove.livejournal.com
oh dear god please tell me they didnt say that

"we do, you must just not be checking your e-mails when our system is down...what a coincidence"

Date: 2005-06-16 03:27 pm (UTC)
jecook: (Default)
From: [personal profile] jecook
In that case, we should also fix network problem before they happen!

And while we are at it, Let's automatically configure the magic billing/administration system to give everyone a free credit when it does go down, even if it's 3 am local time and the only people that are using it are the people looking for gay necrophiliac midget clown porn.

Sorry. I'm getting the last of the "angry bitter admin" out of my system before my vacation...

Date: 2005-06-16 04:40 pm (UTC)
From: [identity profile] taleya.livejournal.com
mmm. Happy little stiffs they are, too...

Date: 2005-06-17 06:57 am (UTC)
From: [identity profile] benatwork.livejournal.com
Or they, too, work graveyard shift and are SSHed into their home server so they can browse while at work, since their job consists of sitting on their asses for eight hours twiddling their thumbs while a firewall blocks the interesting websites.

Y'know, in theory. ;)

Date: 2005-06-16 03:44 pm (UTC)
From: [identity profile] xdownfornowx.livejournal.com
how do you not tell that person they a fucking idiot?
(deleted comment)
(deleted comment)

Re: Heh...

Date: 2005-06-16 04:37 pm (UTC)
From: [identity profile] normal1.livejournal.com
and the ocassional heart attack.. for me its just been grey hairs and a lot of stress but yeah..

Date: 2005-06-16 05:41 pm (UTC)
From: [identity profile] redqueenmeg.livejournal.com
I've heard that so many times... often coupled with "Well, I don't care if the network is down, FIX MY EMAIL!"

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