Poll: Reducing password calls?

[the-s-guy.livejournal.com]

[Poll #504191]

Comments

[the-s-guy.livejournal.com]

Making the bosses do it is lots of fun.

1) The employees have to admit to their boss that they forgot their password again;
2) The bosses have to do more work (even if it's only 10 seconds) and are therefore unlikely to be happy to see someone forget their password five times a week;
3) The bosses themselves have to go see their own managers if they forget, so it's an equitable arrangement and whining about it makes them sound, well, whiny;
4) Less calls to techsupport;
5) Easily implementable across a multi-site company as techsupport can't possibly be expected to be able to verify a random employee over a phone line as securely as that employee's particular boss standing right in front of them. Plus there are less delays in a large organisation as there are more bosses than tech staff, so there's no hour-long wait on the phone each morning while the previous 300 callers get their passwords reset as well.