(no subject)
May. 11th, 2005 01:34 amMe: Thanks for calling. What do you want?
Cust: I haven't been able to get on the internet for several days.
Me: Sorry 'bout that. What's the modem doing?
Cust: It only has the top two lights on.
Me: Did anything unusual happen at the time time it quit working?
Cust: Well, we had a house fire. Could that have messed things up?
Cust: I haven't been able to get on the internet for several days.
Me: Sorry 'bout that. What's the modem doing?
Cust: It only has the top two lights on.
Me: Did anything unusual happen at the time time it quit working?
Cust: Well, we had a house fire. Could that have messed things up?
no subject
Date: 2005-05-11 12:04 pm (UTC)6 lines in and they tell you the real cause
not a half hour of troubleshooting
no subject
Date: 2005-05-11 02:03 pm (UTC)no subject
Date: 2005-05-11 02:31 pm (UTC)no subject
Date: 2005-05-11 02:57 pm (UTC)House fire?
And she wants to get online?
Well at least she has her priorities straight.
O.o