(no subject)

[taleya.livejournal.com]

Found this on customers_suck, thought I'd share

Helldesk

been there, done that....

Comments

[reynardo.livejournal.com]

Yeah, but it's the talking to the 9 year old to get the work done that hurts so much - because that's what we do.

[jazzmasterson.livejournal.com]

That, and "Sorry, sir, that was my fault" made me snort my tea...

[prozacnation.livejournal.com]

I don't know if he does this in that one or the live- stand up one but when he gives the finger to the head set. :D

I do that all the time. :)

[jazzmasterson.livejournal.com]

Punching the headset is also a favorite.

But remember, children, always make certain the hold LED is on before talking to the nice customer. The hold light is our friend!

When we don't check for the hold light, we end up cleaning out our desks after the nice customer talks to the nice HR people...

[cyberman0.livejournal.com]

ROFL... yep yep... I saw that many years ago. Its great.