An open letter to a customer

[linguafranca.livejournal.com]

Dear Bitch,

Our service wouldn't be so unreliable if you would pay your bill on time.

Love,
Your friendly tech

Comments

[prozacnation.livejournal.com]

I had one of those calls today.

"I couldn't pay because My disability check didn't come in and I'm pissed at your company because YOY turned off my cable modem and sent out a collections person and I have to run a radio station online which goes all over the world!!!!!"

O.o

[prozacnation.livejournal.com]

That should be YOU and not YOY

[buckaction.livejournal.com]

UGH! I fucking HATE people like that.

They usually also bitch about how they are "losing thousands of dollars" a day in business because there service is disconnected.

erhm..

1), until you pay your bill, it's US that is losing money assmunch

2)oh? you're doing business on our service that is explicity noted to be for entertainment use? "Well in that case, i'd be glad to transfer you to our sales department who would be more than glad to upgrade you to the superior service and performance of our business class service"... snicker

[linguafranca.livejournal.com]

Yeah, once a week I get the "I TRADE CATTLE/SELL STUFF ON EBAY/HAVE A VERY POPULAR WEB SITE AND I'M LOSING MILLIONS OF DOLLARS A SECOND" rant from some dialup customer. I'm so tempted to suggest our business-class service, which is a frame-relay connection that starts at about $400 a month.