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Sep. 4th, 2004 04:20 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
ex-deliveryboy.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryI'm the assistant supervisor (glorified shift lead) for a small, small rinky dink ISP. Our realm of support is very basic....
On of our Customer Service Representatives just asked for some advice....
Rep: What would you recommend when they get the BSOD when trying to connect?
me: Customer calls a local tech to check out their system
Rep: That's the tech on the phone.
me. Call a better tech.
On of our Customer Service Representatives just asked for some advice....
Rep: What would you recommend when they get the BSOD when trying to connect?
me: Customer calls a local tech to check out their system
Rep: That's the tech on the phone.
me. Call a better tech.
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Particularly since it's a "Small Rinky Dink" ISP I'd assume you're using nothing but the built in Windows Dial Up Networking to connect. :p
Absolutly right, call a better tech.
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Date: 2004-09-04 04:55 pm (UTC)Then again the last time was with Win98 and it was 5 years ago.
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Date: 2004-09-05 01:06 am (UTC)Match made in hell...I loathe the fuckers...
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Date: 2004-09-05 06:59 am (UTC)