Does anyone else find customers that giggle when they have totally borked their computers or applications really offensive? Or is it just too early in the morning?
I always wanted a remote-control app that zaps them every time they touch the keyboard. During a helpdesk call, it could be turned on and off as needed: "Now, just read to me what it says on the screen." BZZZT! "Ouch!" "Hmmm, now I did say READ, not TYPE. Let's try it again..."
Pavlovian User Training
Date: 2004-08-25 11:24 am (UTC)