Does anyone else find customers that giggle when they have totally borked their computers or applications really offensive? Or is it just too early in the morning?
I get that crap all the time. I have this one client who giggles after every statement and it makes me want to hang her from a bridge and cut her tongue out to burn it.
Yes. I get that too. But my favorites are the ones that keep repeating that they are so dumb with computers. Sometimes I want to respond, "Yes, yes you are." ;)
I just want to ask them when they go to a mechanic, "Do you also say, 'I'm stupid when it comes to cars.'?" It just strikes me as odd when they wear that comment like a badge of honor. Like they should be thrilled that they're morons. Of course, they also tend to giggle after saying it. Gah.
I really think that the first person who comes up with a way to have a large iron-cored Nerf hammer pop out of the top of the monitor and bonk the ever-living crap out of the stupid user the moment a user error is detected/uttered will be a very rich person, indeed.
*hee hee* I'm stupid when it comes to computers. *tee hee* Was I not supposed to delete the Windows directo...eeeeeeeeeeeeee! *thrum, ploink, SMASH SMASH SPURT SMASH SPLAT!*
I always wanted a remote-control app that zaps them every time they touch the keyboard. During a helpdesk call, it could be turned on and off as needed: "Now, just read to me what it says on the screen." BZZZT! "Ouch!" "Hmmm, now I did say READ, not TYPE. Let's try it again..."
no subject
Date: 2004-08-24 07:53 am (UTC)Makes me want to go through the phone and whack them upside the head with a 2x4.
no subject
Date: 2004-08-24 08:18 am (UTC)no subject
Date: 2004-08-24 08:34 am (UTC)*giggle* Oops did I break it?
And I imagine a big anvil in the sky coming through the celing to their desk and smooshing them really hard.
But since it is tuesday, try for another cup of coffee.
no subject
Date: 2004-08-24 08:44 am (UTC)no subject
Date: 2004-08-24 05:55 pm (UTC)I really think that the first person who comes up with a way to have a large iron-cored Nerf hammer pop out of the top of the monitor and bonk the ever-living crap out of the stupid user the moment a user error is detected/uttered will be a very rich person, indeed.
*hee hee* I'm stupid when it comes to computers. *tee hee* Was I not supposed to delete the Windows directo...eeeeeeeeeeeeee! *thrum, ploink, SMASH SMASH SPURT SMASH SPLAT!*
Heh.
Pavlovian User Training
Date: 2004-08-25 11:24 am (UTC)