(no subject)

[jahbulon.livejournal.com]

The other day one of our supervisors (not a team leader, really just one above a normal rep, they're meant to support the reps if they need direction etc) , he told one of the reps : "No, customers can't browse by IP. Some sites will work but not all of them. The only reason we can do it from here is because we are on the network"

What the fuck...

What do you think the internet is? Is there a txt file in the WEB directory of windows which has the name of EVERY FUCKING SITE ON THE INTERNET!?!?

Oh yes, I know where google is, its at 68 Mettle Drive. Fuck me..

I didn't even get an interview for the role.. Mostly because of my sick days.. BUT COME ON!!!

Comments

[haize.livejournal.com]

Actually, he's right. Many websites are set up as virtual servers. If you access the server by IP address; it will show the default page for the server. But web hosting companies that host many websites don't have an IP address for each domain name they host. Rather, the web server knows which page to host by the lookup request by the browser.

A great example is any domain customer hosted by EarthLink. If you go to an EarthLink web server IP address; you get a generic EarthLink page. You browse by domain name, and you get the right page.

Of course, not all servers are like that. Many will come up by IP address. Many that are coded poorly will show the main html file by IP address; but if your DNS isn't working correctly then none of their images will show.

[jahbulon.livejournal.com]

Interesting.. I didn't think of that.

The point still stands though, he was saying this in reference to getting the customer to try to browse by IP, to see if the DNS were resolving properly.. Not contstant browsing, just a few tests..

[haize.livejournal.com]

if he was indicating that wouldn't work at all, then yes, he is a retard. browsing by ip = awesome way to test if dns is working or not.

And his reason for only being able to browse by IP at work because you're actually on the work network is idiocy at its best.

[jahbulon.livejournal.com]

I think that's what topped it off.. I mean, we do run off our own network (I mean our customers do), but what could he possibly have meant? That we can do it because we are CLOSER or some other ludicrous fallacy? My mind boggles..