(no subject)
Jun. 25th, 2004 07:33 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
ex-deliveryboy.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryGRRRRRR....
Pissed Off Lady Who Is Having A Problem: My account has been down for over 24 hours
Tech: Our engineers are working on the problem, I apologize for any inconvenience.
Pissed Off Lady Who Is Having A Problem: I don't think you are trying to fix it, let me speak to your manager
*transferred to me*
Pissed Off Lady Who Is Having A Problem: My account has been down for 24 hours
Me: I apologize for any inconvenience. Our engineers are working with several vendors to resolve this issue, as it is affecting several accounts.
Pissed Off Lady Who Is Having A Problem:: I don't believe you. your lying. your not a manager. let me speak to your manager
Me: Im the only manager in, and there is noone else that you are going to be able to speak to.
Pissed Off Lady Who Is Having A Problem: I don't believe you. your lying. your not a manager. let me speak to your manager
Me: (let me check again, hmm, nope still the only one here) I assure you, I am a manager.
Pissed Off Lady Who Is Having A Problem: when will another manager be in?
Me: approximately 2:00pm pacific time.
*abrupt disconnection*
Pissed Off Lady Who Is Having A Problem then called in at least twice looking for another manager. hmmm.. nope, still me.
Pissed Off Lady Who Is Having A Problem: My account has been down for over 24 hours
Tech: Our engineers are working on the problem, I apologize for any inconvenience.
Pissed Off Lady Who Is Having A Problem: I don't think you are trying to fix it, let me speak to your manager
*transferred to me*
Pissed Off Lady Who Is Having A Problem: My account has been down for 24 hours
Me: I apologize for any inconvenience. Our engineers are working with several vendors to resolve this issue, as it is affecting several accounts.
Pissed Off Lady Who Is Having A Problem:: I don't believe you. your lying. your not a manager. let me speak to your manager
Me: Im the only manager in, and there is noone else that you are going to be able to speak to.
Pissed Off Lady Who Is Having A Problem: I don't believe you. your lying. your not a manager. let me speak to your manager
Me: (let me check again, hmm, nope still the only one here) I assure you, I am a manager.
Pissed Off Lady Who Is Having A Problem: when will another manager be in?
Me: approximately 2:00pm pacific time.
*abrupt disconnection*
Pissed Off Lady Who Is Having A Problem then called in at least twice looking for another manager. hmmm.. nope, still me.
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no subject
Date: 2004-06-25 08:46 am (UTC)no subject
Date: 2004-06-25 09:53 am (UTC)no subject
Date: 2004-06-25 10:13 am (UTC)nice ladycheerful customerheinous wench and just put her through to a real manager...no subject
Date: 2004-06-25 10:17 am (UTC)no subject
Date: 2004-06-25 03:14 pm (UTC)no subject
Date: 2004-06-25 07:53 pm (UTC)no subject
Date: 2004-06-26 10:16 am (UTC)Sorry I am for you, Ma'am we have the technicians working on it night and day to solve it for you thank you.
no subject
Date: 2004-06-27 07:42 pm (UTC)It's ROBERT, not Radjit.
Aside from that, perfect.
Thank-you, comeagain!
no subject
Date: 2004-06-29 05:35 pm (UTC)Like "Mandy", "Steve", and "Davey" who work for AOL.
I've said it before, I'll say it again. If they can use made-up names, so should we. And they should all be punjabi names.
I call Darminder.
hmmm.. nope, still me.
Date: 2004-06-25 02:57 pm (UTC)