(no subject)
Jun. 25th, 2004 07:33 amGRRRRRR....
Pissed Off Lady Who Is Having A Problem: My account has been down for over 24 hours
Tech: Our engineers are working on the problem, I apologize for any inconvenience.
Pissed Off Lady Who Is Having A Problem: I don't think you are trying to fix it, let me speak to your manager
*transferred to me*
Pissed Off Lady Who Is Having A Problem: My account has been down for 24 hours
Me: I apologize for any inconvenience. Our engineers are working with several vendors to resolve this issue, as it is affecting several accounts.
Pissed Off Lady Who Is Having A Problem:: I don't believe you. your lying. your not a manager. let me speak to your manager
Me: Im the only manager in, and there is noone else that you are going to be able to speak to.
Pissed Off Lady Who Is Having A Problem: I don't believe you. your lying. your not a manager. let me speak to your manager
Me: (let me check again, hmm, nope still the only one here) I assure you, I am a manager.
Pissed Off Lady Who Is Having A Problem: when will another manager be in?
Me: approximately 2:00pm pacific time.
*abrupt disconnection*
Pissed Off Lady Who Is Having A Problem then called in at least twice looking for another manager. hmmm.. nope, still me.
Pissed Off Lady Who Is Having A Problem: My account has been down for over 24 hours
Tech: Our engineers are working on the problem, I apologize for any inconvenience.
Pissed Off Lady Who Is Having A Problem: I don't think you are trying to fix it, let me speak to your manager
*transferred to me*
Pissed Off Lady Who Is Having A Problem: My account has been down for 24 hours
Me: I apologize for any inconvenience. Our engineers are working with several vendors to resolve this issue, as it is affecting several accounts.
Pissed Off Lady Who Is Having A Problem:: I don't believe you. your lying. your not a manager. let me speak to your manager
Me: Im the only manager in, and there is noone else that you are going to be able to speak to.
Pissed Off Lady Who Is Having A Problem: I don't believe you. your lying. your not a manager. let me speak to your manager
Me: (let me check again, hmm, nope still the only one here) I assure you, I am a manager.
Pissed Off Lady Who Is Having A Problem: when will another manager be in?
Me: approximately 2:00pm pacific time.
*abrupt disconnection*
Pissed Off Lady Who Is Having A Problem then called in at least twice looking for another manager. hmmm.. nope, still me.