Alright I don't mean to offend anyone here

[thomaspreidy3.livejournal.com]

But I am tired of hearing people give that lazy sigh of doom whenever I ask them to just try resetting their damned cable modem. I don't wanna get up. It is too far under my desk. My monster butt tail is in the way. OH NO I WILL DROP MY CHEETOS AND THEN WHAT WILL I CONSUME TO FEED MY HUNGRY SOUL OF DAMNATION!!!

Grrr... oh and the second one deals with me being bored while taking a poo and reading the shampoo bottle. And seeing a customer service number. hehe. That must be hell.

Goatboy
Full of Monkey

Comments

[cmdrproteus.livejournal.com]

LMAO! Bravo!! Yeah, I've had a couple cases of the first one myself. Someone would call me to say they have a problem with their dial-up modem, so I would tell them to turn it off and then on again, but they were like "But I cant reach it, it's too far under the desk!" Grrrr!! I knew for sure that anyone could easily get to that particular modem, so I would always want to say "Well, if you would put as much energy into following my directions as you put into bitching, you could have a lot of your work done already!"

Hahahaha

[thomaspreidy3.livejournal.com]

No shit. I would love to go off on some of these customers. But I do business class support. So I have to cradle them, tell em they are pretty, say sweet things to them... ugh...

[kerberos.livejournal.com]

You wanna hear of a real asshole? We asked the customer to reset the router at his office, his reply? "It's your equipment,I want 100$ an hour to go do that , it ain't my job".

So we actually had to get a tech over to his friggin office and just powercycle a router!

Best part was the way our female tech talked to the customer
"It's not hard,my 6 year old daughter can do it, why can't you?".

Hahahahah

[thomaspreidy3.livejournal.com]

I have had people like that. They don't want to look at anything and they just want a tech. Of course since our policy is to be as nice to the customer as we can, so I had to set up a tc like that too. Fun times.

[dmsalem00.livejournal.com]

That's why I *love* our service contracts.

You *have* to do what I say, over the phone, and if *we* decide a part's broken, THEN you can have a tech.

to take the old part out, and install the new part. =D

[supensa.livejournal.com]

Sheesh. I don't know what the hell these people are complaining about; my cable modem is on my desk right next to my computer, and I have to power cycle it all the time (because I don't have a router and I play PS2 games online, so I have to switch back and forth between the PS2 and the PC), so it's actually easier to unplug the modem than to unplug the Ethernet cable from the PC. Stupid people should be sterilized.

I whole heartly agree

[thomaspreidy3.livejournal.com]

With a big mallet of sterilization... if i even spelled that right