Aug. 20th, 2010

lolotehe: (Just....christ)
[personal profile] lolotehe
Helping a client connect through VPN. He's presented with a selection of VPN servers by which to connect: Asia, Europe, and North America. I tell him to select whichever is closest to him.

"I'm in the United States. What do I pick?"
[identity profile] spacebird.livejournal.com
When you call in for support because you can't follow basic directions and I make the mistake of honestly answering that I am in Arizona when you ask what state I'm in, it's not okay to suddenly launch into a 10 minute lecture on why I'm a racist because I live here and how "Arizonans hate my people."

Especially when your name is Italian.

This call could have taken 3 minutes, you made it take twenty. Thank God it's Friday... 
[identity profile] jewelz996.livejournal.com
While looking at an iPhone for potential wifi connectivity issues

Me: So I think I figured out your problem. You see that red stripe at the bottom of the headphone jack?"
Customer: Yes
Me: Ok, that's a liquid sensor. At some point this phone came in contact with water.
Customer: No it hasn't.

*facepalm*

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