Heard this week...

[jewelz996.livejournal.com]

While looking at an iPhone for potential wifi connectivity issues

Me: So I think I figured out your problem. You see that red stripe at the bottom of the headphone jack?"
Customer: Yes
Me: Ok, that's a liquid sensor. At some point this phone came in contact with water.
Customer: No it hasn't.

*facepalm*

Comments

[mouser.livejournal.com]

Yea - I've had that conversation with customers. It never goes well (for them).

[teddy0bear.livejournal.com]

Tee hee. When customers say that I usually ask "do you have a teething child or a curious dog?" :)

[jewelz996.livejournal.com]

I actually had someone tell me they let their child gnaw on their iPhone. "But there's an app that makes it a rattle!!"

[historychick49.livejournal.com]

[AdamSavage]"Well there's your problem!"[/AdamSavage]

[jecook]

*steals icon*

[tertiumquid.livejournal.com]

I think it's been pretty clearly proven that actual liquid contact is not required to turn the sensor strips. Normal humidity has been seen to turn them in several cases.

[spacebird.livejournal.com]

It'd need to be some pretty damned serious humidity. The ones in the iPhone generally tend to require a lot more than that, especially when they're red. slightly soft pink? maybe. Red means "I dropped it in the toilet."

[lihan161051.livejournal.com]

Concur. If it's red, it was exposed to liquid water. It might go as far as red if it's exposed to a really humid environment, but mostly due to *condensation* ..

[penguin-attie.livejournal.com]

I have a friend whose iPod touch was fried in a downpour while underneath a jacket in a pocket. Humidity is not that rare.

[siliconshaman.livejournal.com]

Ditto. Although sans downpour...100% humidity and running for a bus in a waterproof jacket will do it.
[and yes, inwardly I was going EWWW! at the thought of it being sweat drenched.]

[kuang.livejournal.com]

We're getting lots of cases of this in the UK, not a country known for extremes of weather :) I know a guy who was accused of taking his iphone for a swim despite him treating it like his firstborn. The situation was examined on a national consumer rights TV show a few weeks back.

[mix-hyenataur.livejournal.com]

link?

[xforge.livejournal.com]

We had a warranty void on one of my daughter's phones because of the wet sensor and dammit, it was the first one she HADN'T left out in the rain. Ah well, South Florida, we live in a f*cking swamp so what do we expect.

[manuka.livejournal.com]

My cats recently decided to send my wife's Centro from the countertop into the water bowl, where it spent the night. (my dumbass fault for putting the two in close proximity - an arrangement that lasted almost 3 years without incident).

After spending the day in a bucket of rice, all was well. I couldn't find the moisture sensors on that phone, but I'd be shocked if they weren't tripped.

The bowl was removed. The following morning, I found my brand new EVO where the bowl was. Dodged a bullet there.

I think the biggest lie from phone customers has got to be "but I never got it wet!".

[ptstech.livejournal.com]

Hooray Beer!