(no subject)

[lolotehe]

Dear woman who sounds like a twelve-year-old,

No, I don't take you seriously. It's not some kind of woman-on-woman hate here, but you were using the flirty voice five minutes ago and now you're using the high-school bitch one. Both sound infantile an that's why you keep finding yourself on hold.

Is it that you think that by sounding like a child, you will be less threatening and that people will want to take care of you? Do you think that by imitating an adolescent, that it will spark some maternal instinct in me that will magically make everything better? What cartoon did you watch as a youngster put this notion into your head that a cutesy little voice like that was going to get you anything?

Tits don't work over the phone; more importantly, they don't work with me.

(no subject)

[sdx.livejournal.com]

"Isn't that what I pay you for???"

No it isn't. Ma'am, I am the internet tech support for your ISP. You dont pay for your tech support, you pay for your DSL connection, and we provide the tech support as part of it.

However, we're not responsible for your entire computer, as I have spent the last 10 minutes explaining.
When your dumb ass didnt unplug your computers during the ongoing electrical storm because you couldn't be bothered to stop playing Pogo, and for some reason your network card no longer
shows as being connected (your local area connection icon is no longer present) , that is not our problem.

Here is the # for your manufacturer, and please, dont be a bitch and call right back because you think someone else is going to give you a different answer.

(of course they call back. You can spend 10 minutes explaining why its a hardware issue and they'll still call back, acting like they never talked to anybody, trying to get the next person to fix their computer).

Thin Clienty goodness

[tuba-man.livejournal.com]

Me 2 months ago:  "Hey, how's that thin client order looking for $Customer"?
Boss:  "Oh, it looks like $GuyThatJustLeft never ordered it, I'll get that ordered."
Me: "Ok, cool.  Thanks.  It's already been two weeks, so if we could get that rush delivered, that'd be great."
Boss:  "No problem!"

Me, 2 weeks later:  "Hey, any word on that thin client?"
Boss:  "What thin clie...oh yeah!  Sorry, I'll check in on that."
Me, 2 weeks later:  "Hey, thin client?"
Boss:  "$GuyThatJustLeft never ordered it..."
Me:  "I know, you said you'd order it."
Boss:  "Oh, right.  I'll get right on that."
Me: "Thanks..."

Me, 1 month ago: "Hey, can I get a thin client sometime this year?"
Boss:  "Yeah, let me go order that.  What model do they need?"
Me: *Painful throbbing in head* "$Model"
Boss: "Alrighty, I'll order that."

Boss, 2 weeks ago:  "Hey, the thin clients our customer uses aren't made any more, what else would work for them?"
Me:  *surprised he remembered before my now-scheduled reminders, reaaaally frustrated now too* "Oh, anything with XP Embedded should be fine.  At the very least, it'll fit in with the rest of them."
Boss:  "Sure thing."

Boss orders thin client...
Thin client arrives.   No XP embedded. In fact, no disk embedded.  No disk at all.  I poke around the documentation.  In said documentation is a license for Windows Vista Business Diskless Edition.  Included with that documentation is a booklet.  In said booklet is "Download the Altiris Deployment Solution at ..." in dozens of languages.

It's PXE boot, looks like plenty of documentation, easy installation of server-side software.

( I've never done this before but it shouldn't be too difficult to get going... )

TL;DR: 
Thanks, Boss, for ruining my entire freakin' week.  I should have babysat harder.  Oh, and the client isn't too happy with you either.