Dec. 30th, 2008

[identity profile] lihan161051.livejournal.com
Note to campus IT admins: When you're setting up SSL on your SMTP servers, it really, really helps if you *tell* people you set up SSL on TCP 587 and not on TCP 465 like everyone else. Especially if your SMTP server only tells people to use SSL within the 5xx error that's causing the mail client to reject a known good name/password, and *doesn't* mention that it's on a nonstandard port. And if you're not using TCP 465 for SSL, it would be nice to explain why the f*** you're doing it that way, as long as that explanation doesn't include "we didn't know how to put it on the right port".

(It doesn't help any that said campus IT admin is in the same .edu domain through which I initially had Internet access back in the mid-80's, nor does it help that this .edu domain was my first exposure to SMTP, back when everyone used unauthenticated SMTP on TCP 25 because most people could be trusted not to spam.)

No love. :p
[identity profile] bitterfun.livejournal.com
Tales from the Support Crypt: http://net-security.org/malware_news.php?id=1019

"For some time now, my fuses have been blown, and until the power is restored, I am left without electricity (light, fridge and other electrical appliances). I have carried out several checks and have reached the conclusion that it could be caused by my 'Panda Titanium' antivirus which I am very satisfied with. I think the antivirus blows the fuses when trying to update while the computer is turned off."

"Given that I cannot disinfect my computer’s DVD drive, I have enclosed it for you to clean it and send it back to me."

"I was infected by a virus a week ago. The virus said 'you fool' through the computer speakers."

"I enter the user name and password, but the only answer I get is a ‘fart’ sound."

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