(no subject)

[blondebeaker.livejournal.com]

*Cackles* This second last call of the night had me dying of laughter all night. Italics and asterisks are my thoughts.

Me: Thank you for calling *insert cable company* this is blondebeaker  speaking how can I help you today!   *I haven't touched coffee in two weeks and tonight I had three cups!*

Customer: Where are you located?

Me: Canada!
( And it goes down hill from here.... )

------------------------

Oh and the customer's problem? He set up his hooked up his home network to a PHONE MODEM. He never had internet with us just phone and cable tv! Now he is trying to contact Corporate because he thinks he was misled when he got the phone service and that we said he could surf the internet with it!  What a dumbass!

Customer "Service"

[cjkline83.livejournal.com]

I'll never understand this company. I'm charging this customer $200 for a battery backup that we pay $59 for. She's paying us time and labor to come install a battery back up that she needs. Without it, her computer is not protected against power failure and surge spikes. But, no, I have to *wait* to see if anything else comes in for that area. So what if it comes into the area? I have most of the shit I need WITH ME in my CAR. You wonder why you don't have much business, and its because we're forcing our customers to wait for shit they really need. Its a terrible way to do business and it makes me look like a dick when I already told them I'd be on my way over before you stopped me. So now, I'm going to look like a tool because I can't call this loyal customer and explain to her that you're making me make her wait.

Die in a fire.

Time for a vacation

[xforge.livejournal.com]

You know it's time for a vacation when you're setting up a workstation and you realize you've memorized every single one of the company's volume license keys for everything on the machine.

I need three things: Ghost, Carbon Copy Cloner, and a week off in the Caribbean.

::sigh::

Wireless printers? Why?

[alexanderc.livejournal.com]

I recently was asked if a wireless printer was a good idea. I asked why they would need a wireless printer. The response was that the laptops are wireless so it would print better, right?


Dear Luser,
You still have to go to the printer to GET THE PAPER! Plug the printer in, you'll be happier with the results. I'll be happier not having to resort to the ancient practice of trepanation to clear my head of the demons you have placed there to torture my existence.



I could almost see using it in the once case where you don't want to run a cable from a switch/router to the printer but most of the time that router is in a place where a printer could reasonably be found. I suspect that a wireless printer is just a cash cow because you can stamp "WiFi" or "Wireless" or "802.11" on the box and charge more money for it. However, I can easily see dropped print jobs all over the place due to interference with the link.

What's your opinion on wireless printers? Had to deal with one yet?

What the hell?

[demented-pants.livejournal.com]

This is a double WTF.

First of all, I work for a big 10 university which is currently in the week before finals, which is to say, the week where EVERYTHING IS DUE.

Now, one of our main e-mail systems is currently down for maintenance, along with the domain controller that handles pretty much everything.

At 10 p.m.

UNTIL 1 a.m.

It's not emergency maintenance, according to the notice posted. WTF?!!?!?! Hate the people who schedule this crap. There's no reason they couldn't have started it at 1 or 2 and let it run overnight when most people are sleeping.

That said, it STILL was not cool that I got subjected to a fifteen-minute diatribe from a user who decided that the people who support things for the end user are also the people who actually perform maintenance on the systems. "Don't tell me to blahblahblah...." Okay, fine, I won't try to help you figure out something to reduce the inconvenience caused by the other department's douchery.

I just want to scream obscenities right now. I did pop three pre-emptive excedrin, though, so hopefully this won't relate in a stress migraine.