What the hell?

[demented-pants.livejournal.com]

This is a double WTF.

First of all, I work for a big 10 university which is currently in the week before finals, which is to say, the week where EVERYTHING IS DUE.

Now, one of our main e-mail systems is currently down for maintenance, along with the domain controller that handles pretty much everything.

At 10 p.m.

UNTIL 1 a.m.

It's not emergency maintenance, according to the notice posted. WTF?!!?!?! Hate the people who schedule this crap. There's no reason they couldn't have started it at 1 or 2 and let it run overnight when most people are sleeping.

That said, it STILL was not cool that I got subjected to a fifteen-minute diatribe from a user who decided that the people who support things for the end user are also the people who actually perform maintenance on the systems. "Don't tell me to blahblahblah...." Okay, fine, I won't try to help you figure out something to reduce the inconvenience caused by the other department's douchery.

I just want to scream obscenities right now. I did pop three pre-emptive excedrin, though, so hopefully this won't relate in a stress migraine.

Comments

[vampireborg.livejournal.com]

You poor thing.

[arabwel.livejournal.com]

I believe this means the scheduler requires percussive maintenance.

*hugs*bv

[brothersterno.livejournal.com]

I always used to provide a good contact for them to complain to, and then I would suggest useful avenues of complaint, and astonishingly, there would be a mini shitstorm and then there would be a policy change/stern talking to/etc.

[demented-pants.livejournal.com]

I'm tempted to refer them to the Vice President of IT, but they do record all our calls and I'd rather not get yelled at.

[redqueenmeg.livejournal.com]

Just came in to say WOOOOOoo BIG TEN.