Dec. 3rd, 2008

[identity profile] mtupyro.livejournal.com
"Windows 2007" is not an operating system, no matter how many times you insist it is or how many words you add to it.

Pyro: "What OS are you running?"
Customer (who claims I don't know how to do my job): "Windows 2007"
P: "That's not an OS"
C: "Microsoft Windows 2007"
P: "That's still not an OS"
C: "Microsft Windows Office 2007"
P: "That's a program suite on the computer, not an OS"
C: "Microsoft Windows Office Outlook 2007"
P: *white flag and headdesk*
[identity profile] tecknow.livejournal.com
Perhaps not as tech-support specific as some things, but one of my lab monitor duties involves dealing with the lab lost and found.

Most commonly lost item? USB drives. The lost and found box currently contains 24.

You would be amazed how many people can't describe their USB drive in any detail. "It's a thumb drive" is really inadequate in the face of "So are the rest of these." Also, people don't seem to realize these things are mass produced. If they bought one because it was cheap at a nearby store, odds are good so did many of their fellow students.

No, I'm not going to plug all 20 in so you can examine the files to find yours, that's like unprotected penetrative internet sex with 20 strangers, and this is a family-friendly lab, except for the kids in the porno seat.
[identity profile] demented-pants.livejournal.com
I just have a *wee tiny* rant today.

We get way too many dumbtards here who break their computers and then go, "I hate Dell! Dell sucks! I'm gonna switch to a Mac!"

...And then we have to support them when they can't figure out how to work their Mac.

Note: This is not intended to be an endorsement of one or the other. I just hate having to hear that same thing fifteen times a day and knowing that I'm going to have to answer the question "What's an airport icon?" for each and every one of them.

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