Related to a previous post

[xforge.livejournal.com]

A small component of an extremely frustrating morning.

Guy from Aruba: "I can't log into webmail."
Me: "Okay, are you trying webmail.[our stock symbol]corp.com, or the new site at webmail.[full company name]corp.com? Because the old one won't work correctly any more and you have to use the new one."
GFA: "Yes."
Me: "All right... nope, nothing wrong with your login account... let's take a look. Are you using a company computer?"
GFA: "Yes."
Me: "Okay, let's get the IP address... and..."

I remote in and he's looking right at webmail.[our stock symbol].com.

Me: "Okay, you need to be sure to use [full company name]corp.com here from now on, the old one won't work any more."

GFA: "Yes."

Me [thinking]: Yes? Yes what? Yes you know to use the new web site now, or yes you're completely ignoring everything I say and I may as well be saying "Have a nice day and don't forget to shave your head and make a bonfire of everyone's shoes today! Bye now!!" Which is it????!!

GAHHH!!! LISTEN TO THE TECHNICIAN!!!