Nov. 10th, 2008

[identity profile] nightlikeariver.livejournal.com
i work for a company that creates the software for wireless credit card machines. the best question ever?

during troubleshooting, i actually had a person ask me, "does it [the device] have to be on for it to work?"

oy vey.
[identity profile] tecknow.livejournal.com
Do you ever get that tech support email or call from friends or family where they pretend very poorly that they actually just want to talk? But you can totally tell that it's a computer problem as soon as they say "Hello?"

It reminds me of the Margaret Cho skit about how everyone has to pretend to be friends with their dealer and act like the drugs are just a surprise! Of course if you say "I'm neck deep in stupid already and I really need to sit down, just tell me what's wrong," You're the bad guy.

My dad's wife's computer got stuck on the Google Denmark. Their browser language settings were fine and their homepage was http://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official but that and google.com both redirected them to google.dk

I don't know what caused it, but I got it fixed.

The best part was when I got her to the preferences page and told her she needed to find the setting for English in the drop down list.

"It's not there! the list doesn't say 'English,' everything else seems to be there."
"You need to find the word for English in the language it's displaying."
"The word for English is English!"
"Only in English."
"... ..."
"I'll bet you it's very similar, check the E's. No, not Esperanto."

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