Aug. 12th, 2008

[identity profile] misfit4leaf.livejournal.com
Saying that "my boss said I can't have, you know, whatever", does not not give me an accurate description of your problem.

*flail*
[identity profile] manuka.livejournal.com
Calling up the helpdesk and asking "is the server down?" is not helpful.

1) We have several *dozen* servers. Kindly be a little more specific about what you're having a problem with. That will allow us to make a better determination which (if any) of the servers is having a problem.

2) When a server goes down, we usually know about it long before you do, and in many cases, have it fixed before you've even noticed it.

kthxbai,

your IT crew
ext_3178: a penguin (Default)
[identity profile] penguin-attie.livejournal.com
In the series of hilarious videos: homeopathy for computers.

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