May. 21st, 2008

[identity profile] spooforbrains.livejournal.com
I had eleven widescreen LCDs to unpack yesterday, and I got two nice little zaps of static electricity for every one. Now, the odd zap I don't mind (OK, I do, but I'll cope) but twenty-two? I was starting to feel like that guy at the beginning of Ghostbusters.

Does this happen to anyone else? Is it my shoes? Do I have some weird body chemistry that makes me more prone to them?
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[personal profile] wibbble
Me: Our software won't do X, but if you come across any broken examples where it's not X, please let me know.

Idiot: "Another one to add to the ticket..."

Me, after looking at the example in the email and seeing that it's exactly the same as the previous ones: As I advised previously, we can't do X. If you come across examples of the software doing this other than X, please forward them to me and I can look into those.

Now, will they call an account manage to whine, or just wait another week before sending in another example of X?

Argh!
[identity profile] bitchtude.livejournal.com
I need a stupid shield or something. This call happens about 7:30 this evening. I am at home. MgrX is at a location 30 minutes south of me.

MgrX: OMGZ!!11! Did you get my message or the message from $CoWorker?? I can't print anything on the printer. It comes out all black!

Me: Yes, yes I did get the message. You need a new printer. I'll be down tomorrow afternoon some time with the replacement. $Boss is going to get it in the morning because I do not have company credit card.

MgrX: But I can't print out my closing paperwork!!

Me: I know, but I'm pretty sure it can all be reprinted tomorrow for you. I don't have a printer for you and have no way to get one tonight. I have to be at $Location1 at 8am tomorrow and $Location2 when I am done there. After that I will drive back up, get the printer that $Boss will purchase in the morning and then come back down see you.

MgrX: But how am I going to print out my paperwork??!?11?

Me: Appropriate people know that you do not have a printer and that you will not be able to print. Proceed with closing as normal minus printing. We will work on printing everything tomorrow.

MgrX: But... but... what about my reports? Should I write everything down?

Me: If you wish, go right ahead.

MgrX: It'd really be a lot easier if I could just print everything.

Me: *sigh* Yes, I know. See you tomorrow.


So I am apparently not only supposed to be able to pull company credit cards out of my ass but printers as well because people just don't understand "I do not have a printer for you". Oh and for reference, Loc1 is 1/2 hour - 45 mins south from where MgrX is, Loc2 is 15-20 min further south from Loc1. The place where the printer will be is 20 minutes NORTH of MgrX. It's going to be fun driving day in FL summer rain.

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