Mar. 27th, 2008

[identity profile] museology.livejournal.com
My mother just asked me how she could "uninstall my grandfather's old internet and install his new internet."

Sigh. At least it's better than my walking away from my laptop after 4 hours of coding in Python, and my stepdad freaking out that I had a virus because of all the text on my screen and closing it. Sure, I'd saved about 30 minutes before, but still..

Normally, I'm cool being tech-support family member, but sometimes, the stupid hurts.
[identity profile] mtupyro.livejournal.com
Gotta love when the email server goes down. It's not our problem and we don't get any new tickets in =)
[identity profile] tovasshi.livejournal.com
*Phone call*

ME: "Hi, ***** speaking, how may I help you?"
BT: "OH, hi can I talk to someone about printers."
ME: *cheerful* "That would be me."
BT: "Uh, um, okay, you probably wont have any idea as to what I'm talking about. I need to talk to someone who knows about printers."
ME: "I'm the technology associate..."
BT: "Well, you see.. *(goes on to explain about how the tubes connecting the ink to the print head are clogged)*. So I need to buy that part."
ME: "We don't sell printer parts."
BT: "Yes you do. Uh, see I know you are trying to be helpful sweety, but you don't know what you're talking about. I need to talk to someone who knows about printers."
ME: *frustrated* "You can call back later to talk to *Male guy's name* and ask him."
BT: "OH! Okay, yes I'll wait for him."

*20 min later*

*ring*
Me: "Hi, ***** speaking, how may I help you?"
BT: "Hi Can I speak to *Male guy's name*?"
ME: "He's busy, would you like to talk to *other female who know just as much as him, if not more*.."
BT: *snaps before I can finish* "NO! I don't want to talk to her. I'll wait for *Male guy's name*"

MG: "Hi, *Male guy's name*..."
...
MG: *spends half an hour explaining how we don't sell printer parts*


She seriously put in all the emphasis on our genders.

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