(no subject)

[mtupyro.livejournal.com]

Gotta love when the email server goes down. It's not our problem and we don't get any new tickets in =)

Comments

[xforge.livejournal.com]

And then when it comes back up, the helpdesk inbox goes off like a nuclear blast. = )

[drquuxum.livejournal.com]

Lucky. Our ticket system is independent of the mail servers. :-\

[jon787.livejournal.com]

So is theirs, must users just don't know it.

/me goes and dumps a bunch of requests into the queue for mtupyro

[mtupyro.livejournal.com]

Not true. Normal users can't create a ticket without sending an email.

[pisceandreamer.livejournal.com]

Nice.

It's like a couple years back when the east coast phone grid went down - such wonderful quiet!