Sep. 28th, 2007

[identity profile] docskurlock.livejournal.com
Co-worker was setting up a laptop for a user that we had purchased from HP. It came with Vista Business on it and he set about wiping the drive and installing XP, since we have software that can only run on XP (Cisco call manager, etc). He starts the boot process and it takes 3 and a half hours for Vista to finish loading everything and show a desktop. Then he restarts, and the XP install stalls because it can't find the hard drive. Then, as he's trying once more to correct that issue, the os locks up because it can't load the scheduler. Turns out, he had to take the sata drive off of native mode, but regardless of that, why oh why does it take Vista 3 and a half hours to show a desktop on first boot?


xposted to my blog http://docskurlock.blogspot.com/ where there might even be a picture!?! gasp!?
[identity profile] ptstech.livejournal.com
I LOVE New Kit Day.

I admit it.

There's something about rolling out a new system that just makes me giddy inside.  All the sparkly bits are playing well with each other; everything is all shiny and new.

That is, of course, until the users actually start USING the product...

Fish: Thanks for the new PC!
Me: (Your manager bought it, not me, but) Sure, glad to help.
Fish: Just one thing.  When I'm in Outlook now, I have to type the whole person's name instead of the first couple of letters.  The old one didn't do that...
Me: (looks for LART Cannon)

I mean, I just replaced your old, decrepit, hamster-on-a-wheel-driven POS box with a brand new (in fact, shiny AND new), screaming fast (comparatively anyway), flat screen-equipped PC, including all your old programs (except for the junk you thought I'd never notice), and you complain about having to type AN ENTIRE NAME to email someone?

Forget the shot glass - leave the bottle!
[identity profile] grayhawkfh.livejournal.com
The inbred primates masquerading as the HelpDesk here had best stay far from me today. It was 1 am when I left here this morning (arrived at 0900 Thursday morning), and it took another 1/2 hour to get out of the parking lot that Security had locked at 2230 hrs. I finally got home at 2 am, in bed and asleep by 3.

I was up at 7. S**t, showered, shaved, got the kids ready for school, and came in. Why? Because contractually, we have to have someone here until 6 pm, and I'm that person. Plus, we're down 1/2 the Windows team today.

I've already downed two Large Starbuck Pumpkin Spice triple shot. I have 6 cans of Coke Zero. And I have a surly attitude that the BOFH or the PFY would be hard pressed to match. The one intelligent HellDesk person who is here today has been warned. All others must suffer my fiery (squirrely?) wrath.

I do not care if this is a non-smoking building. You will be smoking because you will be on FIRE.

Do not bother me unless this is an emergency. Emergency is defined as nothing less than your ass is literally on fire.
[identity profile] valiskeogh.livejournal.com
we just got a work order cause a piece of equipment was down.
someone went up there.

know the problem?

the power had gone off in the hospital for about half a minute or so. and the ups that the equipment was plugged into was "beeping". so the user turned off the ups. then we get a call cause the computer isn't working.

... thank god it's friday.

Valis

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