This so annoyed me.

[ethereal-dusk.livejournal.com]

I won't be able to sleep unless I get this out of my system. It was the most annoying phone call I have ever taken before. I'm sure many of you have had worse, but this was probably the worst for me.

Intro: client with incredibly thick Indian accent with too much machine noise in the background.

( This was 8 hours ago, I'm still annoyed. )

And I don't even get money for this!

[zonga.livejournal.com]

I go to a fairly large university. Screw it, it's in my profile. I go to the University of Central Florida. I'm in the college of education. Usually, I have nothing to do with tech (save some questions from people I know and my mother), and our tech rangers are usually on the ball.

( It takes a while to get to the part that has now bugged me for a week, so I'll cut. )

I feel better now.

*sigh*

[darkrose.livejournal.com]

Dear "Windows Admin",

In order for you to block sites using our HTTP proxy filtering technology, the client's web browser must be accessing the Internet via our HTTP proxy software. I figured that since the product page clearly states that it requires $PROXY_PRODUCT and refers to the product as "$CONTENT_FILTER Add-on for $PROXY_PRODUCT" in about 50 pt font in a gigantic graphic that you commented about, you'd get the hint. I was wrong.

After explaining to you what an add-on is, then explaining to you why you needed the proxy server, I then wasted 10 minutes of my life explaining to you how to configure the proxy settings in IE because you aren't "familiar with using web browsers" [ed: I shiat you not, she said "I'm not familiar with using web browsers"].

No, I think you're some office peon and you have no idea what you're talking about. Nice try though, you had me believing for about .00002 seconds that you actually had a clue.

No Love,
~Darkrose

PS: Don't ever call my private extension again. You're lucky I was surfing Fark and break.com instead of working or I would have been a lot less nice.

-----------

( Edit: Yay! She opened a ticket! )

(no subject)

[ex-deliveryboy.livejournal.com]

We provide some limited Dial-up to a small group of our customers. Basically it's a legacy as we switched gears from ISP to Unified Communications a few years ago and it still brings in a profit, so we never turned it off. Nor did we ever really "upgrade" the service.


The most irritating person to ever, ever, ever, EVER use our service just called in and stated he was finally switching to DSL.

Seriously, while most customers only have a couple of lines of notes, if any, this guys notes, copied and pasted into Word, completely unformated with paragraphs or anything, takes up 15 pages.



I think I'm going to cry I am so fracking happy.

At least the job isn't boring

[cesaretech.livejournal.com]

Every so often, we receive calls that just deserve some sort of reward.

( At least the job isn't boring )

There's a reason why this university does not offer a Computer Science major/minor.

Who said ignorance was bliss?

[ethereal-dusk.livejournal.com]

I seriously just received this phone call. I thought calls like this were a myth... or at least a thing of the not-so-distant past.

(frantic): "I was trying to print my papers out but the printer isn't working and my PM said that they changed printers. We have some new equipment here and I do not think it is hooked up, but I usually just power it down and then turn it on then it will print. But now all it says is "monitor is going to sleep" and I don't know how to get it to print. Are you still there?"

I sure am. Is your tower turned on?

"My tower? Here you go using fancy words. How do I turn the tower on?"

See the blue button on the front? Just push it in.

"Oh, it's doing something now. I think here comes my stuff. Don't hang up yet, I want to make sure that the monitor isn't still sleepy. Yes, there is my stuff. Dang I feel stupid."

(As you should.)

----------------------------------------

I just lost 12 IQ points.