DST SNAFU aka RTFM FFS
Mar. 6th, 2007 09:52 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
Working for a rather large corporation, we've got quite a few people with dingleberries, and of course they all need to get this damn DST patch that RIM was SO damn prompt in delivering! We sent out an email to pretty much every person with a BB that said something along the lines of "open this link in your blackberry and follow the instructions."
I get a ticket yesterday saying that the customer is having problems opening the link. I go to the customer's desk and grab their blackberry and have absolutely no problems getting to the link.
Me: "Hm, it loaded up just fine."
Customer: "What?"
Me: "Yeah, it-"
At this point I see the customer's monitor and understand all.
Me: "Yeah uh, you're not supposed to open it in outlook."
Do they sell clue-by-fours on ebay?
I get a ticket yesterday saying that the customer is having problems opening the link. I go to the customer's desk and grab their blackberry and have absolutely no problems getting to the link.
Me: "Hm, it loaded up just fine."
Customer: "What?"
Me: "Yeah, it-"
At this point I see the customer's monitor and understand all.
Me: "Yeah uh, you're not supposed to open it in outlook."
Do they sell clue-by-fours on ebay?