you sig says otherwise, hot shot

[ebtb.livejournal.com]

Here's a signature you shouldn't use when writing tech support:  "Limits exist only in your mind!"

This following an email that basically said "I'm having trouble updating to the latest version! HELP!" Oh, the irony.  Have you all ever run into equally or more ironic ones?

How SpongeBob ruined my day

[russianswinga.livejournal.com]

Background: I provide network support for a large university in California

I receive a fairly strange call about a person not being able to connect in their dorm room. Walked through all their settings with them, their computer was properly set up. I spoke with the network operations center to check his DHCP leases, and it turns out his computer was putting out a DHCP lease request once every five seconds. I advised the user on how to reinstall a network driver on his computer, and to contact the repair department of the manufacturer should this fail. The call was close to an hour long and left my throat parched by the time I was done with it. I hate long calls that end with no resolution.

Looking over the user's record, I saw that he was recently kicked off of our network for network abuse, then let back on after having a nice long chat with the staff about what's OK and what's not.

Supervisor:         Did he clear all the viruses off his machine?
Me:                       Oh, no, he was kicked off for illegal file sharing.
Supervisor:         What was he sharing?
Me:                       *click**click* SpongeBob Squarepants the Movie.                   

If no one has seen it yet...

[darkblade1.livejournal.com]

http://www.ctrlaltdel-online.com/comic.php?d=20070207

We've all been there and done that.