A different sort of call.

[attackgypsy.livejournal.com]

As most of you know, I work for a cable company. Most of the time, I have people screaming at me.

But this makes that all worth it.

The call comes in, and its an older lady. And she's very obviously crying. She had a system problem, and Dell wiped her system. Without doing a backup, even though they said they would. So she lost all of the pictures of her grandchildren, and the emails from her son who had been killed in Iraq.

So, after about 15 minutes of just talking very calmly and comforting her, I was able to get her internet connection back up, got her onto her email, made a special phone call to a buddy of mine who works in the network department, called in a favor, and accessed the archives and got all of those emails back, and helped her send out emails to get her family to send her the pictures.

She was so happy at the end, that she was crying again.

THIS is why I work tech support. So I can help people who really need it. Makes up for every person who called me an asshole for the past month.

X-posted to personal journal

(M)ad lib!

[ebtb.livejournal.com]

Finish this sentence:

You know when it's gonna be a good call when _____________________________.

( My submittal... )

muwaaahahahahahhaah

[valiskeogh.livejournal.com]

Hey everyone, with this being the season of understanding, tolerance, and forgiveness, i'd like you to keep this in mind. perhaps one day soon you'll be calling for tech support for some home product you've bought, maybe it's a dell computer, a gadget from ibm, or any other piece of electronics.

And of course you start talking to someone in a call center in India. now yes, they may be hard to understand... they may be taking a job away from an american... and you may get frustrated and try your best to get transferred to someone who isn't reading from a script and honstly DOES know something about the product that they are supporting.

but just before you start to tear your hair out and begin to wish violence and pestilence against the poor Indian call center guy on the other end of the line, i'd like you to remember this:

---

NEW DELHI (Reuters) - Condoms designed to meet international size specifications are too big for many Indian men as their penises fall short of what manufacturers had anticipated, an Indian study has found.

The Indian Council of Medical Research, a leading state-run centre, said its initial findings from a two-year study showed 60 percent of men in the financial capital Mumbai had penises about 2.4 cm (one inch) shorter than those condoms catered for.

For a further 30 percent, the difference was at least 5 cm (two inches). A poor fit meant the prophylactics often didn't do the job they were bought for, and led to some tearing or slipping off during use.

"One of the reasons for a failure of up to 20 percent (of condoms) is the association of the size of the condom to the erect penis," the council's Dr. Chander Puri told Reuters, adding another reason was couples often put them on in a hurry.

---

So remember children, let's be tolerant, and try to get through that frustrating tech support call to india. Just rememember, either you HAVE a larger penis, or you have access to larger penises, than they do. let that knowledge help you keep your temper in check while on the phone. perhaps you can end the call with "thanks for attempting to help me with my problem, and i'm sorry you have a small penis."
sure... let them have their call centers and cheap tech support people. that's fine. me... i'd rather keep the larger penis.

Valis
(this is RELEVANT to the COMM DAMMIT!!! (xposted from my lj))

Women. Pfft.

[ladynisa.livejournal.com]

Ok, this is my end of day rant. I'm a girl techie. I know my shit, and while I don't expect everyone else to, do expect at least small level of common sense. Seriously. And nothing burns me more than having to sit and listen to these women call in and act like a window licker just because they wear a bra. I'm sick of questions like:

If I hit print, will it really print?

What's a margin? Is that like margarine?! AHAHAHAHHA!

What do you mean I have to type [insert ANY blank field] in? Can't you do it *for* me?

What if I don't exactly *know* the address I need to ship to?

Is Croatia really even a country? I mean c'mon.


I want to scream. And then I want to take the non-common sense based female populace and drown them in their own, cheap knock off perfume. Thanks the GODS it's Friday. >.