Shut up! Shut UUUPP!!!!!!

[xforge.livejournal.com]

Had one of "those" email cascades today. Luser has trouble with $Internal_Web_Thingie, so she punches "$Internal_Web_Thingie" into her Outlook and sends "Can't log into $I_W_T!! Help!!!" Unfortunately said email list is for notifying people they have something they need to look at on said web site, and it's about 500 people. So naturally 60-80 people all receive said email and immediately click Reply All asking "Why am I getting these?"

I peer through the window of the data center and notice the Exchange server is starting to glow a warm orange color...

Managed to send a "we've got it covered so STFU you idiots" email - which of course someone replied to asking... any guesses?

Let's not always see the same hands now.

That's right Billy, asking "Why am I getting all these emails?" GAAAHHHH~!!!!

Followed of course by a wiseass remark from one of the developers "It's the apocalypse!! Aaaiiggghh!!"

Eh, at least work isn't boring.... ::twitch::

ETA: That mail list is 1500 people. I sure am glad I'm off work for a week, starting tonight.

Take me! Take me!

[mouser.livejournal.com]

I'm I.T. for a hotel/resort. Somehow I was given responsibility for the cell phones.

Friday our brand new General Manager asked why our phone bill was so high, and wanted a list of everyone that had one. Going down the list, he asked about various folk and if they REALLY needed it.

He came to my name, and asked if I really HAD to have one.

I, of course, volunteered on the spot to give mine up. (He declined - bastard.)

He then proceeded to call me twice that day after that, plus twice this weekend. So now he knows reason #2 why I have it.

Damnit.


(Reason #1 - IN CASE OF THE SAME TYPE OF EMERGENCY WE HAD ON THURSDAY WHEN THEY PLOWED ALL OUR PHONE/DATA CABLE UNDER! Something like 8 hours to get it mostly up - 12 hours to finish the damn job completely. 900 pair torn up because construction guys couldn't be bothered to put the "Important Stuff Here" markings back up after they moved some dirt.)

(no subject)

[heartturnsblue]

I don't work in IT or tech support of any kind. Before you start throwing stones at me, let me say that I'm pretty sure I've got a good story of reverse of tech support stupidity.

One morning, just days before I was set to return to college with my spiffy Dell laptop and it's brand new hard drive (that's another story entirely), I discovered that the display had gone. Had gone what, you ask? Simply, it was gone. Oh sure, I could read black text on white if I sat two inches from the screen... but for all intents and purposes, my LCD had obviously crapped out.

So, like the good extended-warranty owner that I am, I called Dell's tech support line. Some fellow who sounded like his birth name was probably closer to Mohammad than Chris (as he introduced himself) answered and the following conversation ensued...

ME: Something is wrong with my laptop's LCD. The screen has gone really dark and I can't see anything on it. I tried to adjust the brightness and contrast but it didn't help.
HIM: Okay. Is the computer currently on?
ME: No.
HIM: Okay, turn it on and press F12.
ME: Alright...
HIM: Okay, now you should see the diagnostic test --
ME: No, I don't see ANYTHING. The. Screen. Is. Black.
HIM: (dramatic pause)... Your new LCD will be there in two business and days we'll send a technician out to install it.

I don't think even the language barrier can account for that stupidity.

(no subject)

[jarad.livejournal.com]

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