argh!

[dudeitsawesome.livejournal.com]

Okay, seriously?? I can troubleshoot our VPN issues. However, if you are having trouble with YOUR HOME ISP, I cannot troubleshoot that! You really need to call them!

This is the idiotic conversation I just had:
him: Well, I changed my password for the mainframe system a week or so ago, would that be why I can't get online now?
me: Uhh.. no. Your ISP has nothing to do with our mainframe...
him: Well, that's the only thing that's changed!

It's a holiday week, people. Go home.

RAWR!

[ebtb.livejournal.com]

I whine about this alot, but I H-A-T-E beta testers.  Instead of having to deal with morons saying "ZOMG YOUR PROGRAM CRASHED MY SYSTEM I'M RUNNING VISTA HELP PLZ" I now have to deal with OUR beta testers since our company decided to send out a blast to 6,000 Lusers.

Betas are VOLUNTARY. No one held a gun to your head. It's NOT an upgrade. What happens to the remaining time of your subscription? NOTHING! Because you're supposed to put it in a test environment and well, TEST it. It's not a replacement of your current software! Oh, you get an error during the install? Ok. Send an email to the beta team or post it on the forums - there's NO phone support.  That was mentioned in the email. It won't accept your registration key? That's because you need a beta key! Check your email 'cause it's totally in there along with a "thanks" for your participation and link to our beta forum. Don't know how to create a partition on your hard drive? WELL THEN YOU SHOULDN'T BE BETA TESTING. Just wait for the official release, you fucking douchebags!