City Of Munich Switches To Linux

[wyldthyng.livejournal.com]

( copying the text here because the original URL will harangue you to register-- oh and why they're spelling it Limux later in the story? dunno. )

x-posted to my own journal and techsupport

gross!

[ebtb.livejournal.com]

There are many times throughout the day and week I am thankful that there's a phone and sometimes several hundred miles seperating me from the person the phone. Case in point:

Me: blah, blah... ok, now go ahead and click on that...
Luser: Okay. *starts violently coughing - a very wet and nasty cough* Hold on a moment!
Me: Sure.
Luser: *with a mouth full phlegm* Hold on, I gotta get rid of this. *spits it out* Ok, sorry about that.
Me: *wants to Lysol her desk now*

And there goes my appetite! At least I saved some money on lunch today.

Get over it! Move on!

[ebtb.livejournal.com]

WTF? These people need grief counseling. What is wrong with people?! (This is verbatim!)

Your software.  Did I download it?  Is it compatible with Win98? I download, and then have to remove many, many programs that have abandoned Win98, which is used by millions - abandoning it would seem to be gross stupidity.
Millions of customers, but let's not wrte for it, eh?  Definitely stupidity.
Oh by the way, can you send me a cheque for two thousand quid, just got to buy this pedigree budgie for me daughter - well, you decided not to write for Win98, you must be stupid. Never give a sucker an even break - W.C.Fields. I'll have a look on my hard drive, but it doesn't ring a bell.
If it's any good, and you have not abandoned 98, I'll definitely give it a go.

Make it stop.

[darkblade1.livejournal.com]

I keep getting this all night.

Idiot: "My Internet is working! Fix it now OMG!"

Me: "What happens to it?"

Idiot: "It opens and closes right away!"

*laughs inside*

*Refers to Anti virus manufacturer and Microsoft for further support.*

Apparently people didn't feel it until tonight. Our phones exploded!

http://blog.washingtonpost.com/securityfix/2006/09/guarding_against_the_new_ie_ex.html

It's going to be a long night. :(

(no subject)

[jahbulon.livejournal.com]

You'll probably be interested in this.

That's right. You.

Funny call today

[attackgypsy.livejournal.com]

Long time lurker, first time poster.

I now work for a large cable company in their internet tech support. As my trainer put it "We support jack and shit." We support our connection and the modems we give you, and that's it. We don't support OS, or browsers, or anything else.

Had a user call in today. Said the technicians came out to his house to setup (Insert name of our top line high speed broadband here), and they couldn't hook it up because they couldn't find his control panel.

Me: Couldn't find your control panel? What kind of computer do you have?
Luser: A Dell.
M: What operating system are you running?
L: Win 95.
M: Well, there is the problem. Let me send you to customer service so they can change the service for you.
L: You mean I can't run it on this computer?
M: No sir, you can't run it on an 11 year old operating system that was 5 versions ago.
L: I want to talk to your supervisor right now! This is unacceptable!
M: Certainly sir, please hold one moment while I make sure a supervisor is available.

I told my supervisor (also my trainer), and he laughed. "Give me the idiot". I transfered and let go. He later told me the guy wanted a year's credit because we defrauded him because it wouldn't work on his system.

Been doing help desk/tech support for 10 years, and that's the first time I've heard someone want a year's credit for something like that.