Dear $luser,

[manuka.livejournal.com]

Your inability to sync your PDA does NOT constitute a P1/Emergency ticket. Nor does the system/account request for the intern that starts in 2 weeks (besides, HR has to put that request in).

Please stop submitting all your tickets as P1s. It will only cause me to mock you and downgrade them and fix them when I bloody well feel like it.

(no subject)

[katyism.livejournal.com]

Quick: Will someone PLEASE provide me some reputable information about the spam 'technique' where a user gets spam addressed to other users with usernames that begin with the same few letters? I've got a very irate complaint from janeprofessor@myuniversity.edu because she's getting spam addressed to janestudent@myuniversity.edu and thinks we should contact Jane Student, Jane Otherstudent, Jane Smith, and Jane Johnson (you get the picture) and have them all pay to get their username changed because spammers are "typing it in wrong." I want to explain to this lady that spam is 'addressed' to a long list of users with the first few letters of their address being the same, but I can't explain it very well. Thanks to anyone who can help.

Quote of the Day (or, the hour at least)

[toxico.livejournal.com]

If the kwa-li-tee team (unaffectionately known as Business Suxellence) gets hold of this call, I'm in trouble.


Asshole: I'm a Network Administrator, see, and I have a network I administer.
Me: ...Really? You don't say.

Ripped from Today's Trouble Tickets!

[notthebuddha.livejournal.com]

"CPU MAKES NOISE"