So, yeah, zero day 'spolit for .... Microsoft Word!

[goose-entity.livejournal.com]

http://www.eweek.com/article2/0,1895,1965042,00.asp

Another reason to use OpenOffice.org, KWord, Abiword, etc....

I can't even really say I am surprised.

(no subject)

[the-paco.livejournal.com]

( And now, another edition of YES, I DO happen to know what the eff I'm talking about theatre: )

The reason I feel so strongly about this one is because our dept is constantly at war with the maintenance offices over tickets. They think we're idiots, we think they're too quick to think we're idiots, I have had to clean up after my techs and deal with the fallouts of improper escalations far too often. It's very satisfying to be able to give them the ol' one finger salute when they're the ones in the wrong.

"But it worked before!"

[toxico.livejournal.com]

Only two phrases make the hair on the back of my neck stand on end (which is especially hard since I shave my head to the scalp). For the record, the other phrase is "Your ex wife is on the phone."

Raise your hand; how many people know what happens (or can happen, I should say) if an antivirus product starts attempting to yank data out of an Exchange log file? You are quite possibly looking at reinstalling Exchange, or at best restoring from a backup.

----

Me: What has happened is that [file-level scanner] detected a virus or code that resembles a virus and attempted to clean it as per its configuration; therefore, that log file is now corrupt. You should have had exclusions in place to keep [file-level scanner] out of Exchange's business.¹

Exchange Adminis-traitor: WHAT?! Oh GREAT. What the hell are you going to do about it?

Me: ... From here there isn't anything I can do; if you have a backup you c...

EA: How did this happen after two years?! It has worked fine that whole time!²

Me: There are errors going back several days.³ If you haven't had those in place for two years, you've honestly been very lucky.

EA: So how come this doesn't happen to everyone?! Explain THAT.

Me: Most people put the proper exclusions in place from the offset since they are well documented.⁴ Not everyone's -- or really anyone's -- Exchange configuration, logs, store and what have you are identical.

EA: But it worked before!

----

Listen, jerk-off. I don't give a rat's left testicle if it "worked before." It's not working now, nor will it ever work again lest ye shut the fuck up. Here's an analogy for your dumb ass:

You have worked at the same company for two years. The restrooms are right next to one another; Women's room on the left, Men's room on the right. You've never questioned why the Men's room had no urinals; you just assumed that it was the status quo² and went about your business (no pun intended).

One day the company recognizes its oversight after a woman finally brings up the fact that the urinals in the Women's room shouldn't be in there.¹ Realizing that the signs were just switched, the company swaps them so the restrooms are as they should be. They send an urgent bulletin to everyone about the change.⁴ You don't bother reading it -- because hey, you're YOU -- and you get up, walk into the restroom and whip it out. Next thing you know, security is escorting you out and Suzy from Acquisitions is snickering to her friends about how terribly bored your wife must be. All this because you can't be arsed to pay attention to the signs.³ It worked before, right?

Assdolphin.