Relay Chatting... for fun, I guess.

[twfarlan.livejournal.com]

Okay, I can see the usefulness of having a service where someone who cannot speak or hear types to an operator who then speaks with a person at a call center. Makes perfect sense and I'm glad there's such a service available.

However. What sense does it possibly make to use such a service when the people you're calling have live tech support and sales chat services available right on the Web? Moreover, when the sales rep you're having such a conversation with tells you that all orders are processed over the Web, why would you then say that you prefer to make orders over the phone? Your primary method of communication is typing. We have chats set up and waiting. We've got sales reps just bored to tears, hoping to get a sales chat just to have something to do. You're telling me you'd rather type to an operator, have her talk, then have her transcribe what is said back rather than typing directly?

My refrigerator is thirty feet away. There is booze in it. I could drink on the job and no one would ever know. I keep telling myself I won't bow to temptation, but some days, my friends... some days...

Quick Question

[qithoras.livejournal.com]

Im young, starting a cert III course in IT Network Admin, in Australia, I have decent skills, and have done work experiance at a tech support before. My question is: Whats the best way to get a full time job in tech support or Any advice.

Thanks.