It's like a mobius strip of idiocy....

[taleya.livejournal.com]

Seriously. I'm awed at this level of sheer stupidity.

We have an automated abuse reporting system. Well, our upstream provider does. You submit your whine complaint, and it will send you an email saying it has been accepted into the system. From there it filters down to the company leasing that particular IP.

Nice and sane

Except...one particular idiot. I want to pat him on the head and take him home and give him to my rats to play with.

He reported spam.
He got the acknowledgement email
He promptly hits the roof and reports the acknowledgement email to the system as spam
Rinse and repeat

So far he's reported fifteen emails to the system, 14 of them being system acknowledgement emails And the beautiful thing is - each time he sends in a report HE GETS ANOTHER EMAIL BACK.

Oh god, it's up to 17 now...


*on the floor laughing helplessly*

HATE.

[the-s-guy.livejournal.com]

A call from yesterday.

Being a large organisation, we have many IT helpdesks scattered around the country, who mostly each deal with their own little app. We're the exception, being the "everything else" desk.

( So I get a call from Desk A... )

( I remote to her desktop... )

An hour has passed, and I am about to scream. ( And then the user says... )

You knobjockeys.

[the-s-guy.livejournal.com]

A project team is given a whopping chunk of money to throw together a helpdesk to support a small government department. Maybe half a dozen techs in all, supporting the entire shebang from networks to servers to OSes to applications to middleware to email to hardware replacements.

Being a government department, the 'selection criteria' applicants have to match their applications to takes up most of a page, and runs to five separate subsections. Each criterion is apparently critical to the job, and must be addressed.

Except... none of them have anything to do with technical work.

Yes, you read that right. A retarded banana could apply for these jobs, as long as they had 'team-building skills', 'communication affinity', and a whole passel of other buzzword-bingo soft-skills. Nowhere does it ask if the applicant has ever actually seen a computer in their life, much less be able to pick one out of a lineup.

Wow, it's as if the phrase "doomed from the start" took physical form.