The day of woe

[commanderd.livejournal.com]

When you look at the system clock and your phases of the moon diary (shut up I am NOT a farking werewolf) and realise that not only is it a full moon but it is ALSO Friday the 13th, then is the time to panic.

Not a moment too soon it would have seemed as the boss decided that this would be an excellent time to drag us in for another of those "How can we make you guys happier in your work?" meetings (hint: Stop dragging us into meetings would be a fuckin' start...). In that time we were in the meeing room:

An offsite power failure taking out 3 main switches occurred
A main software push failed
Instructions on how to log into a new system were sent to all users which proved to be in error since the fuckin' accounts hadn't been completed yet. And guess who they call...
A senior manager drops his mobile communications device in the toilet right before an important client meeting (I love my job, I love my job, I love my job..)
And some wag decides to give us all free 'caffiene mints' which taste like cavity wall insulation and make me FUCKING FART all afternoon.

Great, just great.

Yeah I'd rather be doing some thing else too.

[geekgrrl-ca.livejournal.com]

Ok, so you're in a hurry and you don't want to stay on the phone all that long. Thats ok I would rather not be talking to you either. So what do you do when I tell you to do something?

A) Just do it.
B) Ask me if I want you to do what I told you to.
C) Ask me if I want you to do something else somewhere else on your computer.
D) B & C along with some random clicks on crap along the way even though I've told you not to touch anything else.
E) D along with babbling like a drunken moron.


This customer chose E. I needed two 222s (for those of you not familiar with pain killers, it's extra strength asprin with codine and caffein) before making it 1/2 way through a manual uninstall (on a mac, delete a bunch of files, on a pc, delete a bunch of files and reg keys)

wireless?

[spacebird.livejournal.com]

Just finished my second call of the day of the following premise:

Customer calls in, upset that we sent him the wrong DSL gateway. I inquire why he believes so. He says he ordered the wireless one, and this one isn't wireless. I check, he was shipped the wireless model. Why does the customer believe that this model isn't wireless?

Because it has a power cable, and that's a wire.

/cries self to sleep...

tgif

[celyste.livejournal.com]

Ok... I understand and respect the fact that yesterday was Friday the 13th and that today was the full moon, but please people, grow a clue!

8 times in the last two days I've had to deal with 20mins of explaining that yes... the cable box really does need to hook to the tv in some way, either directly or through the vcr/dvd/whatever. Yes, you really do need a cbale going between them. Yes really. Cable box to tv. Yes. I'm sure. Really sir, I'm sure. Yes, that would be why you're getting that 'no signal' message. No sir, leave the cable that goes from the box to the wall alone, we need ANOTHER line going to the tv.

Dear Lord save us from the idiots.