Nov. 11th, 2005

[identity profile] celyste.livejournal.com
The phrases "I know it's not your fault, but you're the one that answered the phone" and "I'm not blaming you specifically..." are no longer to be said to any person on a phone or wearing a nametag. Thank you for your time, this has been a public service announcement.

Remember.

Nov. 11th, 2005 07:42 am
[identity profile] rrrebo.livejournal.com
Some of your customer are asshats, true. But some of your customers also may have fathers, mothers, husbands, wives, sons, daughters, brothers, and sisters who are now, or have been, in harm's way for you. I think they deserve more than just one day, personally.




x-posted, etc...
[identity profile] lovemonster.livejournal.com
Co Worker: Man, I pulled my chest muscle today
Me: (thinking that he had gone to work out, says) Oh yeah? How'd you do that?
Co Worker: Putting on shaving cream!
Me: (almost spits breakfast out onto monitor in laughter) huuuhhhh??!?
Co Worker: Oh, I shouldn't have said anything..... (laughter)
Me: (still laughing)

Idiots!

Nov. 11th, 2005 09:34 am
[identity profile] majicke.livejournal.com
A user called to place a hardware call as he could not eject the floppy disk from the drive ...

This is the response we got from the attending technician.

"The reason that a floppy could not be ejected form the floppy drive is because there was not one in there in the first place.tested FDD & it worked perfectly. User cannot remember what he has done with floppy disk."
[identity profile] d-l-leonine.livejournal.com
I've been on LJ for a few months now and just located your group. My name is Leo and I work in tech support. I'm sure a good percentage of you lurk on techcomedy.com. My user name there is leonine although between my comic (also based on my tech support job), increasing requests for art exchanges and internet restrictions at work I find it difficult to make the time to post there anymore.

To those of you I've already met on tech comedy, it's great to see you again and for everyone else, it is great to meet you.
[identity profile] spacebird.livejournal.com
After explaining to the customer that we're going to register her manually:

"Okay, I need you to close that program."
"Are you sure?"
"Yes."
"But it says you're going to quit registration!"
"I know thats okay."
"Are you sure?"
"Yes."
"It says quit."
"Yeah, click quit."
"Really?"
"Yes."
"It still says quit."
"Did you click it?"
"No."
"Click quit."
"But that will close registration!"
"I know, that's okay, we're going to do it manually."
"Are you sure?"
"Yes."
"But I want to register!"


/hara-kiri

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