Here's Your Sign...

[grayhawkfh.livejournal.com]

Luser:  "It says 'Please enter your full name and initials below.'  Should I enter my full name?"

Me:  "No. Open the phone book and type in the first name you see."

Here's your sign...

Do you not read?

[krrayn.livejournal.com]

Email from user: blah blah can we get training?

My reply: blah blah contact [so-n-so] at [email] for more information.

Her reply: Great! What's the schedule?

...

Copy (contact [so-n-so] at [email] for more information).
Reply.
Paste.
Send.

headdesk.

Stoopid cow-irkers

[grayhawkfh.livejournal.com]

Good goddamn!

As if wasn't bad enough that we have idiot clients, now one of these mouth breathing, slack jawed, mindless  inbred sheep fornicators is working in the next row over!

Earlier today, I handled a client's problem.  Or so I thought, as this client called back saying that the process was not working.  The cow-irker who got the call immediately tries to pass the call to me.  As I was on a call, I declined, and told them to follow the resolution and make sure that I assigned everything properly.  I'm certain I did, but it doesn't hurt to check.

For the last half-hour, I have heard incessant neeping from the other side of the wall that "I don't understand the resolution!  grayhawkfh won't tell me what to do!"

Hey!  IDJIT!  I DID tell you what to do.  My 7 year old DAUGHTER can follow these instructions, you flaming fool!

(And my sympathies go out to tth , linxie1 , & fragbert who are trapped in the row with this incompetent fool who couldn't find their ass with both hands and an ass atlas!)

I swear, you have to score below a certain IQ to be a pilot...

[oh-kevin.livejournal.com]

This happened yesterday morning... 2nd call of the day...

( Stupidity )

(no subject)

[linguafranca.livejournal.com]

(Background: ISP that also hosts domains. Users are in charge of mailboxes on their own domains.)

This happens to me at least once a week:

Me: I don't have access to the password for your email address. You'll have to talk to your mail administrator.
Them: But I AM the mail administrator!


ARGH KILL KILL KILL DIE RABID MUST KILL NOW

End User logic

[devjannz.livejournal.com]

Don't you love it when end users call in with things like this:

Hi I want you to help me setup my system for dial up access. What? I need to have the computer with me and turned on??



ARRRGRGHRGRGHRGHRGHRG!!!!!!!!!!!!!!!!!!!!!!